About Chad Greenslade

Practical IT Project (PMO) & Service Management (ITSM) Executive

Taking the Guesswork Out of IT Project & Service Mgmt | Building World-Class IT Project & Service Mgmt Teams | Delivering IT Projects & Programs On-Time & On-Budget | Delivering Returns on Technology Investments | Rescuing Failed Projects & Programs | Driving Adoption of IT Project & Service Mgmt | Exceeding Customer Expectations

Customer-focused, enthusiastic, innovative and entrepreneurial leader with proven results in building IT Project & Service Management teams & organizational practices.  Skilled at cultivating relationships & building influence.  Driven self-starter with a passion for people & technology.  Highly organized, analytical thinker with demonstrated results in delivering complex technical solutions across multiple platforms.  Servant-leader with a focus on relationship building.  Expertise includes:

  • Project, Program, & Portfolio Management, Performance Metrics, & Reporting
  • Relationship Management
  • Sponsor, Client, Stakeholder, & Resource Management
  • Demand Management
  • PMO Organizational Development
  • Organizational Change Management
  • Scope & Interdependencies Management
  • Vendor & Contract Administration
  • Estimation, Capital, & Budget Administration
  • Project Scheduling, Work Breakdown Structure, & Plan Management
  • Risk Identification & Mitigation
  • Issue Management
  • Executive Presentations, Status Reports, & Dashboards
  • PMI Standards & Methods
  • Agile / Scrum / Kanban
  • Waterfall SDLC
  • PRINCE2 Methodology
  • ITIL Version 3
  • IT Service Management (ITSM), Metrics, & Reporting
  • ServiceNow
  • Incident, Request, Problem, Change, & Release
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